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A.) What Should I Do First? The first step to having any hosting account is to make sure the domain name you are using is... B.) How do I access my Control Panel? You can access your account Control Panel by typing in your domain name or IP Address in the... C.) When will I be able to reach my site using the domain name? Once your domain name has been registered you can usually access your site with the domain name... D.) How do I get my home page to load automatically? You must name your home page file either "index.html" or "index.htm" or "index.php". Be sure to... E.) How can I monitor my web site statistics? We have several ways for you to view your website statistics. The first program is called... E.) What directory and file names are acceptable? Our operating system IS case sensitive. In other words, the file name "index.html" is NOT... F.) Can you restore my files from backup? You are responsible for your backups and web content. We create our own weekly backups on the... G.) How can I prevent my site from being hacked? 1. The most important thing to do is keep your passwords a secret. If you must give a password...
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My Support Tickets
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Knowledgebase
Downloads
Network Status
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